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Opening Hours:
Monday – Friday 8:00am – 5:00pm Saturday ( By Appointment only ) 

Phone: (818) 860 4246
Email: info@tilesqr.com

Address: 15821 Ventura Blvd, Suite 180, Encino, CA, 91436

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Privacy Policy Effective Date: 08.01.2025 Tile Square Website: tilesqr.com Support Contact: info@tilesqr.com | 818.860.4246 1. Introduction Tile Square (“Tile Square,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website tilesqr.com , showroom, and SMS/MMS messaging program at 818.860.4246. 2. Information We Collect We may collect the following types of information: Personal Information: Name, phone number, email address, billing and shipping address, and payment details when you make a purchase or request services. Communications: Records of SMS/MMS, emails, and calls exchanged with Tile Square. Website Data: IP address, browser type, device identifiers, and browsing activity on our website. Transactional Data: Purchase history, invoices, delivery details, and project information. 3. How We Use Your Information We use your information only for business-related purposes, including: Processing orders, scheduling appointments, and delivering products. Sending SMS/MMS messages for order updates, appointment reminders, and customer support. Sending promotional offers and marketing communications (only with your consent). Responding to customer service requests via phone, email, or text. Improving website performance and customer experience. Complying with legal or regulatory obligations. 4. SMS/MMS Messaging Program When you provide your phone number, you agree to receive SMS/MMS messages from Tile Square at 818.860.4246. Types of Messages: Order updates, appointment reminders, support responses, and promotional offers (with consent). Opt-Out: You may reply STOP to unsubscribe at any time. Help: Reply HELP for assistance, or contact us at info@tilesqr.com . Fees: Standard message and data rates may apply depending on your carrier. Privacy: We do not sell or share your phone number with third parties for marketing purposes. 5. Data Sharing & Disclosure We do not sell personal data. We may share information only with: Service Providers: Payment processors, delivery partners, and IT vendors assisting our business operations. Legal Compliance: When required by law, court order, or to protect our rights. 6. Data Security We use industry-standard safeguards to protect personal data from unauthorized access, disclosure, or misuse. 7. Customer Rights You have the right to: Access and request a copy of your personal data. Correct or update inaccurate information. Opt out of promotional messaging and emails. Request deletion of your data, subject to legal or contractual obligations. 8. Updates to Policy We may update this Privacy Policy from time to time. Changes will be posted on tilesqr.com with the updated effective date. For questions, support, or privacy requests, contact us